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Tourist Information

TOURIST INFO POINTS:

  • Via Cavour, 1r – 055 290833
  • Vespucci Airport (Florence) 055 315874
  • Piazza del Duomo – 055 215440
  • Piazza Stazione, 4 – 055 212245

EMERGENCIES:

  • Emergency Phone Number: 113
  • Ambulance Service: 118
  • Carabinieri (National Military Police): 112
  • Environmental Emergency: 1515
  • Fire Department: 115

HEALTH SERVICES:

24/7 Medical Service:

  • Piazza Duomo: 055 212221
  • Open Pharmacies: 800 420707
  • Veterinary Services: 055 7223683
  • Poison Center: 055 7947819

ON THE ROAD:

  • Roadside Assistance for Foreigners: 800 116800
  • Obstruction, theft, and towed vehicles: 055 4224142
  • Highways, route planning and traffic jams: www.autostrade.it/en

LAW ENFORCEMENT:

  • Railway Police: 055 211012
  • Florence Municipal Police: 055 3283333
  • Local National Police Force: 055 49771
  • Fire and Rescue Service: 055 24901

AIRPORTS:

BUSES:

  • Ataf: 6a.m. – 9p.m. : 800424500.
  • Li-nea: Bus info, 055 7355742

COACHES:

  • FBUSITALIA: SITA NORD: Via Santa Caterina da Siena 15.
    www.fsbusitalia. it, 800 373760
  • ETRURIA MOBILITA SCARL (Arezzo): www.etruriamobilita.it 0575 39881
  • CAP (Prato): Largo Frali Alinari 9
    www.caputolinee.it, 055 214637
  • COPIT/BLUBUS:  From Largo F.lli Alinari. www.copitspa.it 800 277825
  • VAIBUS: Piazza Stazione/Via Fiume. www.vaibus.com 800 602525

TRAINS:

  • Trenitalia: 89 2021
    Interactive Voice Response System: 063000
  • Italo: Call center, 6a.m.-11.p.m.: 060708

TAXIS:

  • CO.TA.FI 055 4390
  • SO.CO.TA 055 4242, 055 4798

OTHER SERVICES:

  • Protection of Tourist Rights: 2760382
  • Animal Protection: 055 213296

LOST PROPERTY:

  • City Council lost property( Via F. Veracini) 055 334802
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